New Clients
Starting therapy is an important step, and this page is designed to help you understand what to expect when beginning services with Healing Is a Journey LLC.
Therapy is provided through secure telehealth for clients located across Texas. If you are interested in working together, the first step is a brief consultation.
You can also learn more about online therapy services available across Texas.
15-Minute Consultation (New Clients)
If you are a new client, the first step is a brief 15-minute consultation to discuss what you are looking for support with, answer general questions, and review next steps for beginning therapy.
Consultations are typically conducted by phone and provide an opportunity to determine whether telehealth therapy may be a good fit.
The consultation is not a therapy session, but rather a short conversation focused on understanding your needs and reviewing how services work.
Session fees, payment options, and insurance billing information are available on the Insurance & Billing Information page.
Because insurance coverage varies by plan, clients are encouraged to review their mental health benefits directly with their insurance provider.
Fees, Insurance, and Payment
15-Minute Consultation (New Clients)
15-Minute Consultation (New Clients)
If you’re a new client, the first step is a brief 15-minute consultation to discuss what you’re looking for support with, confirm fit, and review next steps.
How to Request a Consultation
To request a 15-minute consultation, please reach out using one of the options below:
Email:contact@healing-isajourney.com
HIPAA-Compliant Business Phone/Text: 512-815-3420
What to Include in Your Message
To help me respond efficiently, please include:
Your name
Best days/times for a 15-minute consultation
Whether you’re seeking support for yourself, your child/teen, or parent/parent-child sessions
Whether you plan to use insurance or private pay (if known)
Please do not include sensitive clinical details in text or email.
Telehealth Therapy Across Texas
Therapy services are provided through secure telehealth for clients located throughout Texas.
Clients are commonly located in cities such as:
San Antonio
Austin
Dallas
Houston
Fort Worth
Online therapy is available to clients located anywhere in Texas at the time of session.
Learn more about online therapy in Texas.
Telehealth Requirement
All therapy services are provided through secure telehealth. Clients must be physically located in Texas at the time of each session.
Not for Emergencies
This practice does not provide emergency or crisis services.
If you are experiencing an emergency or need immediate support, please call 911 or contact the 988 Suicide & Crisis Lifeline.
Final Call to Action
If you are considering therapy and would like to explore whether services may be a good fit, you are welcome to request a consultation.
Request a 15-Minute Consultation
What Happens After You Request a Consultation
After you reach out, the process typically includes the following steps.
1. Response to Your Inquiry
Calls, texts, or emails are typically returned within one business day during administrative hours.
2. Consultation Call
The consultation is a short conversation to discuss what you are hoping to receive support with and whether telehealth therapy may be a good fit.
3. Scheduling Your First Session
If the practice feels like a good fit, available appointment times will be discussed and next steps for scheduling will be reviewed.
4. Intake Paperwork
Before your first appointment, you will receive secure electronic intake forms through the client portal.
5. First Telehealth Session
Sessions take place through secure telehealth and are designed to provide supportive, structured care focused on your goals and wellbeing.
You can also learn more about how telehealth therapy sessions work.